Summary

Job Title: IMPACT Associate- Internal Communications
Company: City of Victoria
Department: People and Culture
Location: Victoria, British Columbia
Position Type: Temporary- up to 8 months
Compensation: $30.85 per hour, Pay Grade 2

Join our Cybersecurity team and work in collaboration with the different teams within the IT
Department. The Cybersecurity team creates training for City staff and advises on security
best practices. The team also researches and recommends new security technologies to
improve the City’s cybersecurity. We stay up to date on the latest security threats and
trends by connecting with experts and industry groups. Consider joining the People and Culture Department as an IMPACT Associate! The People and Culture Department includes the Human Resources team, the Health, Safety and Wellness team, and the Organizational Development team.

The IMPACT Associate will support internal communications within the Organizational
Development team. You will create, implement, and assess communication strategies and
materials to improve employee engagement and internal messaging. You will also have
opportunities to learn from colleagues in the People and Culture Department and the
Communications and Engagement Department and will participate in department
meetings and organizational committees.

You will be working closely with the City’s Internal Communications and Engagement
Specialist. You will be involved in all aspects of internal communications for over 1,200
City employees, including:

• Working with subject matter experts to research and develop content for the
  employee intranet and internal newsletter.
• Writing and editing content for the employee intranet and internal newsletter
• Using SharePoint to design and manage content on the employee intranet.
• Supporting the development of communication products and materials for
  various organizational learning programs (posters, articles, emails,
  presentations, etc.)
• Ensuring consistent and accurate messaging appropriate for a city-wide
  audience

We are looking for someone with education, experience, and a strong interest in internal
communications and/or related fields (such as journalism, marketing, media relations,
public engagement).

WORK FROM HOME
The successful candidate for this posting may be eligible for participation in a hybrid, work
from home arrangement in alignment with the City’s Work from Home Policy. Such
arrangements are determined with each employee and subject to change based on
operational needs and policy direction.

POSITION FUNCTION
As an IMPACT Initiative Associate hired under the City of Victoria’s Inclusive Municipal
Program for Advancing Careers and Training, you will be given meaningful and challenging
assignments while being introduced to a career in municipal government. In this Associate
position, you will assist with projects within a specific City department, contribute to the
overall goals of the work unit, have job shadowing opportunities, and participate in
educational experiences.

KEY DUTIES

• Collaborate closely and actively participate in feedback sessions with a supervisor to contribute to the continuous improvement of the organization’s operations.
• Utilize tools and software platforms under the direct guidance of your supervisor.
• Participate actively in the development and enhancement of projects aligned with the department’s strategic goals.
• Provide valuable field and/or office support to support the successful execution of assigned projects.
• Collaborate with team members to facilitate shared learning and contribute to the
  evaluation and implementation of innovative solutions. Maintain detailed records of
  your work process, including any challenges encountered and problem-solving approaches employed.
• Collaborate with colleagues from different departments or teams on crossfunctional projects to gain a broader perspective and develop a well-rounded skill set supporting your knowledge and success in a municipal career.
• Attend and actively participate in educational activities that enhance your knowledge and skills, aligning with IMPACT program objectives and the
  department’s needs.

INDEPENDENCE

• Work is assigned by supervisor and reviewed upon completion.
• Problems are referred to supervisor.

WORKING CONDITIONS
Physical Effort: Sit with arms unsupported while keyboarding. (occasional)
Mental Effort: Meet multiple deadlines. (occasional)
Visual/Auditory Effort: Focus on a variety of source data and computer for short periods. (occasional)
Work Environment: Office, may attend work sites. (occasional)

KEY SKILLS AND ABILITIES

• Organize and prioritize work.
• Demonstrated analytical and problem-solving skills
• Understand and carry out job related instructions.
• Ability to learn quickly and independently.
• Ability to maintain a high level of confidentiality.
• Maintain accurate records with attention to detail.
• Communicate effectively verbally and in writing.

QUALIFICATIONS
Eligible candidates must self-identify as one or several of the following:

• Racialized
• Indigenous
• Black / African Descent
• Newcomer, immigrant, or refugee (living in Canada for under five years)
• 2SLGBTQIA+
• Gender-diverse
• Person with disabilities / disabled.
• Neuro-divergent

Individuals who are part of an equity-seeking and equity-deserving group that is not captured above are asked to include this in their application for consideration.
Applicants will be required to demonstrate how participation in the program would
contribute to their career goals, particularly in relation to employment in the public sector.

Formal Education, Training and Occupational Certification:

• Have language proficiency in English (equivalent to Canadian Language Benchmark (CLB) Level 6).

Experience:

• IMPACT Initiative Associates require at least 6 months of fundamental knowledge
  and practical experience related to tasks and responsibilities similar to those
  outlined in the position or an equivalent combination of education and experience.

To apply for this opportunity, you will need to create an online profile or log back into our
career portal at www.victoria.ca/jobs – only online submissions will be considered. All
applications must be submitted online by 4:30 pm on the closing date noted on the posting.
Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility
into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and
inclusive workforce that reflects the community we serve and aim to become. Individuals
who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or
facing any additional barriers are encouraged to apply. Accommodations will be available
upon request throughout the application and selection process.

If you require assistance, please email us at careers@victoria.ca